• Basic troubleshooting, installation, maintenance and repair on designated equipment.
• Completing Preventative Maintenance and field modifications.
• Ordering and managing repair parts cycle times.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated
• Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements
• Utilizing the escalation process to resolve customer service delivery issues.
• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales
• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
• procurement of services and supplies.
• conducting interviews for hiring of staff.
• Induction orientation and training of staff.
• Office administration and pettycash managment.
• preparation of payroll and issuance of salaries.

Working as an Assistant Manager Production and Development, i am Responsible for:
·         Planning and smooth running of production processes.
·         Monitoring and evaluation of processes to bring improvement in system.
·         Costing and production, and demand schedule analysis.
·         Installation and maintenance of machinery/equipment.
·         Quality control and inspection to meet client’s particular standards.
·         Design methods to improve production processes.
·         Develop solutions to increase productivity or reduce costs.